ʻike manaʻo o ka pāʻoihana palapala no i keia la i ka mea

E kū ai i ka makemake hopena e pono e ike i kaʻike manaʻo o ka pāʻoihana 'ōlelo - ia mea kuhikuhi i ka nō o ka' ōlelo. Owai la ka mea nona keia akamai, i ka nui holomua. Ma keia manao, o ka haʻilula ka poe noonoo ole.

Naʻe, He aha kēia ike ke kōkua ma ka hoʻomaʻamaʻa? Eia na mea a pau, ua puni hoʻi: e like kekahi ke akamai, hana palapala a hiki i hoʻomōhala. Keia mea kuhikuhi i ka palapala, i ka wehe aʻe o ka 'ike ma waena o elua a oi aoao. Kēia 'ike i ka nui o ka oi aku no negotiators, a me ka pela, ka poe i noho ai o ke kumuhana ma lalo o kūkākūkā, a me ka mea hiki ke waiho' ike a me ko lakou mau manao, e hiki e loaʻa ai ka pomaikai i loko o ke kūkā '.

Ma keia manao, i kaʻike manaʻo o ka pāʻoihana ke kūkā 'ana i kekahi kumuhana kaawale o ke ao, he nui akamai a hiki i ka uku' Oihana e kōkua ma ka pāʻoihana ke kūkā '.

He aha ka kaʻike manaʻo o ka pāʻoihana 'ōlelo?

  Ma Nohie hua'ōlelo, i kēia hana e pili ana ia lakou iho, e kūkulu i ko lakou kamailio ana me kanaka, ke hiki, e waiho ia lakou. Kēia hiki ka nui loa i loko o ke ola. People ka poe i ia hiki loaʻa ai ka pomaikai i ke ola a me ka 'oihana. 'Oiai, he kanaka i hele i ka hana ma ka leka pepa, e mau i ole i loko o kā lākou mau pilikia ka hoʻoponopono ma kona piko a me nā hoapili a me ka pāʻoihana hoa.

Aka hoi, pāʻoihana kamailio ana o kaʻike manaʻo haʻawina a pau o kēia mau nīnau, ka mea hoʻopaʻapaʻa i ke talena ma kona ano maoli,ʻaʻole lawa, nui ua nui ka hoʻonaʻauao, a me ka mākaukau professionalism. Kēia 'o ia hoʻi e pono ai ka hanaʻano a me ke kūkā' ana e aʻo, loaa ka hoao ana, a pili ia.

I keia la o ka honua kulana, no laila, ua haʻalele i ka mea kamaʻilio inehinei, ka manawa pāʻoihana kamaʻilio - ia mea he 'epekema i ua mau aʻo a me ka hou. Ua Ua hui me nā sciences, a i lawe mai i kekahi mea hou, e kōkua i ka pono maopopo i ke kahe ana. No laila, ma ka oiaio o kaʻike manaʻo o ka pāʻoihana kamailio ana o ka ua i kaupalena 'ia wale kekahi i kaʻike manaʻo, naʻe ka mea, o ka nui nui.

Ano o ka 'ōlelo a me ka maomeka o ka ole ma ka interlocutor

  Mua, e pono e ike i ka mākau hoʻokaʻaʻike ua maheleia i mau ano: waha a me ka nonverbal. Waha 'kamaʻilio - keia mea pono i kekahi mea e hana me ka olelo, i ka i a mākou i maʻa. Mea hou hoihoi o ka ole-waha 'kamaʻilio - kino' ōlelo, kulou, etc. He mea nui e olelo aku e pili ana i ka interlocutor, like hoʻi me haawi mai 'ike e pili ana oe.

I ka wa i ole-waha 'kamaʻilio i? Anoee lehalehu t, ka' aoʻao, lima kolohe 'ana, kulou, lima kolohe' ana, a i ike ia ma ka launa pu kaʻina. Ma ka like o ka waha 'kamaʻilio nui noonoo ua uku Paralinguistics a me prosody - he mau ka puana, leo o ka leo, pāpana, a me nā lāliʻi.

Loa, ua kōkua e kiʻi hou 'ike e pili ana i kou interlocutor, ma ke kumu o ka i hoʻoholo hiki ke i, a kaumaha aku i ka hoa hihia i ka i ka mea e hoolohe mai. He ua pinepine kūkuluʻike manaʻo o ke kūkā 'ana, o ka oi aku mawaena o ka hoao ana i nā man- akia.

General lula o ke kūkā 'ana

  Ma ke kumu o ka loaʻa 'ike, he mea hiki ke hana i kekahi pōkole papa inoa o ka rula e lawe maikaʻi nui i ke keakea ole.

- First, e pono e manaʻo ma ka mua o ka theme like o kamaʻilio, e like me ka pono me ka poe nīnūnē e au makemake e kūkākūkā. Ma keia hihia, e pono e ai mamua i ka manao ma luna o kēlā me kēia pukana a me ka hooholo kona kulana.

-ʻO ka lua, mai pono i ho'āʻo e hooluolu i kona hoa, no ka mea, 'ōlelo e e unobtrusive.

- Ma ka leo kahea, e pono e hahai pilikia makapō ihe. He nui nā kanaka a pau ke koikoi, ina ke kanaka, aole ia i nana i ia.

- Of nui o ka ho oweliweli. Nakinaki aku la ia a me ka paulele i ka hoʻomana kanaka mea uuku hilinaʻi, ke kumu e e noʻonoʻo i ka mea, i peʻe i kekahi mea.

- He mea pono ke kanaka hoʻoponopono a me ka waha kamailio. Lākou nā noi maopopo pono e kūkulu, e pale aku ka huikau a me ka illogic. Ma kahi o ka hua'ōlelo "I" ka maikaʻi, e hoʻohana i ka hōʻike "Mai ole oe manaʻo i ...". No pono e clutter i hoi i ka olelo me ka luna 'olelo, haʻawina hōʻike i kanaka makemake i ka mea a me ka mōakāka ka olelo, a hiki ina na kanaka a pau i hiki i keia mea.

O kēia mau rula a me ka mea i kaʻike manaʻo o ka pāʻoihana kamaʻilio, ka ike ka mea, hiki ke kiʻi kāinoa mua hopena.